Encompax Help

Help

Find help with your account, data uploads, and day-to-day work.

Need account access help?

Sign in to your workspace to open your approved applications. New users can create an account and complete their company details. If an application is unavailable, check with your workspace owner or contact support.

Uploading your first data?

In SIL, open Data Sources and choose CSV / Excel Upload. Create an intake profile and source, select the target source, and upload your file. Review Mapping Preview, then select Import Mapped Loads when the records are ready. Export Google Sheets as CSV or Excel first.

Connecting an existing tool?

Google and Microsoft sign-in do not connect your work files or messages. Database, API, and workplace-tool sync require a separate supported integration and permission from the data owner. Recording your preferred source during setup does not enable sync. Contact support to confirm availability.

Need help with your organization?

Contact your workspace owner for team access questions or email support@encompax.com for account and application help.